Welcome to Postam.

Postam (“Postam”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Postam mobile application, website, advertising platform, creator marketplace, livestream services, and any related products or services (collectively, the “Platform”).

By creating an account or using Postam, you agree to the practices described in this Privacy Policy.

1. Information We Collect

To provide our services, we collect information in several ways.

Information You Provide

When you create an account, you may provide:

• Full name
• Username
• Date of birth
• Email address
• Mobile phone number
• Profile photo
• Biography
• Password

You may also choose to provide additional profile information.

Identity Verification Information

To enable withdrawals, creator monetization, and other financial features, we may collect:

• Government-issued identification
• National Identification Number (NIN)
• Bank Verification Number (BVN), where applicable
• Selfie or facial verification
• Date of birth
• Residential address
• Bank account details

This information is only used for identity verification, fraud prevention, and compliance with applicable laws.

Content You Create

When using Postam, we collect content you choose to upload, including:

• Text posts
• Photos
• Videos
• Livestream broadcasts
• Comments
• Replies
• Messages (where applicable)
• Creator submissions
• Challenge entries

Payment Information

When you earn or spend money through Postam, we may collect:

• Bank account details
• Wallet information
• Withdrawal history
• Reward point history
• Transaction records
• Advertising payments
• Creator partnership payments

Payment information is processed securely through trusted payment providers.

Advertiser Information

If you advertise on Postam, we collect:

• Business information
• Company details
• Billing information
• Campaign settings
• Ad creatives
• Target audiences
• Budget information
• Performance data

 

2. Information We Collect Automatically

When you use Postam, we automatically collect:

Device Information

• Device type
• Operating system
• Device identifiers
• App version
• Language settings
• Network information

Usage Information

We collect information about how you interact with the Platform, including:

• Posts viewed
• Videos watched
• Watch duration
• Likes
• Comments
• Shares
• Saves
• Search activity
• Profiles visited
• Livestream participation
• Creator interactions
• Ad interactions

Location Information

With your permission, we may collect:

• Country
• City
• Approximate location
• GPS location (optional)

Location helps personalize your feed, recommend nearby content, and deliver relevant advertisements.

Cookies & Similar Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze traffic
• Deliver personalized advertising
• Secure your account

 

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Personalize your Feed
• Recommend creators and content
• Calculate rewards and points
• Process withdrawals
• Verify identity
• Detect fraud
• Improve our recommendation algorithms
• Deliver advertisements
• Measure campaign performance
• Operate livestreams
• Process creator partnerships
• Manage branded challenges
• Provide customer support
• Improve platform security
• Comply with legal obligations

 

4. How the Feed Works

Postam uses automated systems to recommend content that may interest you.

Recommendations may be based on:

• Your interests
• Accounts you follow
• Content you’ve interacted with
• Trending posts
• Recent activity
• Your language
• Your location
• Creator preferences

Our recommendation systems may also use engagement signals such as comments, shares, saves, watch time, and other interactions.

 

5. Creator Rewards & Earnings

Postam rewards creators based on meaningful engagement.

To calculate rewards, we may process:

• Likes
• Comments
• Shares
• Saves
• Watch time
• Livestream gifts
• Challenge participation
• Creator campaign performance

Postam reserves the right to remove fraudulent engagement, spam activity, or manipulated interactions from reward calculations.

 

6. Advertising

Postam allows businesses to promote content and reach audiences.

Advertisers may choose audiences based on:

• Age range
• Location
• Interests
• Device type
• Language
• Platform activity

We do not sell your personal information to advertisers.

Advertisers receive aggregated campaign insights and analytics.

 

7. Creator Partnerships

Brands may collaborate with creators through Postam.

When participating in Creator Partnerships:

• Brands may review your creator profile
• Brands may access campaign analytics
• Brands may receive content usage rights if agreed
• Payment information may be processed to facilitate collaborations

Participation is voluntary.

8. Challenge Campaigns

Brands may launch community challenges.

If you participate:

• Your content may appear publicly
• Your submission may be featured
• Your engagement may determine eligibility for rewards
• Brands may reuse your content where permitted by campaign terms

 

9. Livestreams

If you host or join livestreams:

We may process:

• Comments
• Gifts
• Viewer interactions
• Stream duration
• Reports
• Moderation actions

Livestreams may be monitored to enforce Community Guidelines.

10. How We Share Information

We may share information with:

Service Providers

Including:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Identity verification partners
• Customer support providers

Business Partners

Including:

• Brands
• Advertisers
• Creator collaboration partners

Only where necessary to provide requested services.

Legal Authorities

We may disclose information where required by law or to:

• Protect users
• Prevent fraud
• Enforce our Terms
• Respond to legal requests

 

11. Data Security

We use industry-standard technical and organizational measures to protect your information.

These include:

• Encryption
• Secure authentication
• Access controls
• Regular monitoring
• Fraud detection systems

While we work to protect your information, no system is completely secure.

 

12. Your Privacy Controls

You can:

• Edit your profile
• Change your username
• Update your profile photo
• Control account privacy
• Manage notifications
• Control location permissions
• Delete your posts
• Block users
• Report users
• Request account deletion

 

13. Private Accounts

If your account is private:

• Only approved followers can view your posts.
• Your profile remains discoverable by username unless otherwise restricted.
• Certain public information (such as your display name and profile photo) may still be visible.

 

14. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Process payments
• Resolve disputes
• Meet legal obligations
• Improve our products

Certain financial records may be retained longer where required by law.

15. Children’s Privacy

Postam is not intended for children below the minimum age permitted by applicable law.

We do not knowingly collect personal information from children without appropriate consent.

16. International Data Transfers

As Postam grows globally, your information may be processed in countries outside your own.

We take appropriate safeguards to protect your data wherever it is processed.

 

17. Changes to This Policy

We may update this Privacy Policy from time to time.

If significant changes are made, we will notify users through the Platform or other appropriate means.

The updated version becomes effective when published.

 

18. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us:

Postam

Email: privacy@joinpostam.com

Support: support@joinpostam.com

Website: www.joinpostam.com